This roundtable will focus on enhancing client communication strategies, starting with the clear articulation of the business’ value proposition and effectively identifying customer needs. Discuss the importance of planned and consistent communication, and determining the optimal frequency and channels for engaging with customers. Also, explore the key messages that should be communicated and how to deliver them in a way that resonates with clients, ensuring that every interaction adds value and strengthens the business relationship.
Target Audience: Sales Managers, Dispatchers, Service Supervisors