Discuss in this roundtable critical office KPIs that drive the efficiency and success of business and operations leadership. You will discuss metrics such as Days-to-Bill, Accounts Receivable (AR), Work-in-Progress (WIP), and the average number of bills processed per day. The session will also cover the importance of timely contract setup, renewal completion rates, contract retention, and the effectiveness of dispatch operations, including calls handled per day by technicians and dispatchers. Understanding and optimizing these KPIs will help enhance operational efficiency and overall business performance.

Target Audience: Owners, HR, Service Managers, Dispatchers