Join this roundtable discussion on empowering service techs to self-lead and improve engagement on the job. Discover strategies for fostering better decision-making, even when no one is looking, and cultivating team members who excel in collaboration. Discuss the roles of the UA and contractors in fostering soft skills training and the development of field leaders while exploring the transition from field to office, ensuring service techs are well-prepared for leadership roles.

Target Audience: Service Managers, Owners, Senior Leadership